Shop

Provides comprehensive IT planning consultancy for enterprises with multiple departments and business processes. Services include auditing existing systems, analyzing business requirements, mapping departmental collaboration and data usage, and defining future system development directions. Consultants determine functional requirements and project priorities based on the enterprise’s specific situation, creating a phased roadmap. This service supports annual IT planning, business expansion, or internal management restructuring. The focus is on consolidating IT requirements from a holistic perspective to facilitate the creation of detailed implementation plans.

Suitable for enterprises looking to streamline their customer information management processes. Services include analyzing customer data sources, information recording methods, follow-up procedures, internal handoffs, and requirements for key operational stages. Consultants organize customer management workflows based on the client’s actual business model and help define the information that needs to be recorded at various stages. The service supports subsequent customer management system selection or internal process adjustments but does not include actual software procurement. It is ideal for sales, service, and customer operations teams, as well as enterprises wishing to clarify their customer information management requirements before proceeding with project planning.

Suitable for enterprises looking to streamline their daily business processes. The service focuses on common operational areas—such as order processing, internal approvals, document management, client communication, and task allocation—gaining insight into current workflows and inter-departmental information exchange. Consultants help identify redundant steps, information handoff points, and areas requiring clarification within existing processes, while suggesting directions for optimization. The service is not tied to specific software or systems; instead, it prioritizes clarifying process requirements before considering specific digital implementation strategies.